BŞL Bijon Civata Metal Nakliye İnşaat San. ve Tic. Ltd. Şti. (“BŞL Bijon”, “we”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Law on the Protection of Personal Data (KVKK 6698).

1. Data We Collect

• Contact Information: Name, email address, phone number (via contact forms, emails, or WhatsApp links).

• Business Data: Company name, position, inquiries regarding products or services.

• Technical Data: IP address, browser type, operating system, pages visited, and cookies (via analytics tools such as Microsoft Clarity, Google Analytics).

• Chat Data: Messages exchanged via Tawk.to live chat, stored for support and business purposes.

2. Purpose of Processing

We process your data for:

• Responding to inquiries and providing product information.

• Managing customer relationships and business communications.

• Analyzing website performance and improving user experience.

• Compliance with legal obligations under KVKK and GDPR.

3. Legal Basis

• GDPR: Legitimate interest (Art. 6/1-f), contract performance (Art. 6/1-b), and consent (Art. 6/1-a).

• KVKK: Explicit consent (Art. 5/1), performance of obligations (Art. 5/2).

4. Data Sharing

We do not sell your data. Limited sharing may occur with:

• Service providers (hosting, analytics, chat).

• Legal authorities, if required by law.

5. Data Retention

Personal data is stored only as long as necessary for the purposes listed, unless longer retention is required by law.

6. Your Rights

Under KVKK and GDPR, you have the right to:

• Request access, correction, or deletion of your data.

• Restrict or object to data processing.

• Data portability (GDPR only).

• File a complaint with KVKK or your local Data Protection Authority.

Requests can be sent to: 📧 info@beselbijon.com